Last updated: 2026-02-21

This Privacy Policy (the “Policy”) describes how Senegrill (“Senegrill,” “we,” “us,” or “our”) collects, uses, discloses, and otherwise processes information in connection with the Senegrill mobile application (the “App”).

1) Who we are and how to contact us

Senegrill is a restaurant based in the United States. If you have questions, requests, or concerns regarding this Policy or our data practices, you may contact us at:

2) Scope

This Policy applies to information processed in connection with your use of the App, including when you browse products, create an account, place orders, and communicate with us.

Third-party services (such as payment providers) may collect and process information under their own privacy policies. We encourage you to review those policies.

3) Information we collect

We collect information in the following categories, depending on how you use the App.

A) Information you provide directly

  • Account information: such as email address, username, and password, and any profile details you choose to provide.
  • Contact and order information: such as name, email address, phone number, delivery address, and any notes you include with an order.
  • Order details: such as items purchased, quantities, and order history.

B) Information collected automatically

  • App and device information: such as basic device and application information necessary to operate the App and maintain its security and functionality.
  • Notification-related information: if you enable notifications, we may use identifiers and permissions necessary to deliver notifications to your device.

C) Information processed in connection with payments

If you choose a payment method that involves a third-party payment provider, that provider may process information required to complete the transaction. We do not receive or store your full payment card details within the App.

4) How we use information

We use information for the following purposes:

  • To provide and operate the App (including account functionality, browsing, cart, checkout, and order management).
  • To process and fulfill orders, including delivery and customer support.
  • To communicate with you about your account, orders, and service-related notices.
  • To maintain security, prevent fraud, and troubleshoot issues related to the App.
  • To send notifications if you choose to enable them.

5) Disclosures of information

We disclose information as follows, and only to the extent necessary for the purposes described in this Policy:

  • Service providers and vendors that help us operate the App and provide our services (for example, hosting, communications, and technical support).
  • Payment providers when you choose a payment method that requires processing by a third party (for example, PayPal).
  • Legal and compliance: where required by law, regulation, legal process, or governmental request, or to protect rights, safety, and security.

We do not sell your personal information.

6) Data retention

We retain information for as long as reasonably necessary to:

  • provide the App and services,
  • maintain business and order records,
  • comply with legal obligations,
  • resolve disputes, and
  • enforce applicable terms and policies.

Retention periods may vary depending on the type of information and the purpose for which it is processed.

7) Your choices and rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to access, correct, delete, or object to certain processing.

You may also disable notifications through your device settings.

To submit a request, contact us using the information in Section 1.

8) Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information. However, no security measure is perfect, and we cannot guarantee absolute security.

9) Children’s privacy

The App is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.

10) International users

If you use the App from outside the United States, your information may be processed in the United States and other jurisdictions where we and our service providers operate.

11) Changes to this Policy

We may update this Policy from time to time. The “Last updated” date above indicates when changes take effect.